Privacy Policy

This Privacy Policy regulates the processing of personal data provided by users through this website, in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).

1. Data controller

Controller: GRUPO REBULE SRL
Address: Urbanización A Campiña, 76, 27192 – Lugo
Email: info@lucialopezpsi.com

For more information about the ownership of the website, you can consult the Legal Notice.

2. Personal data collected

Personal data may be collected through this website via forms and direct communications. Depending on your use, we may process the following categories of data:

  • Identification and contact details: first name and surname, email address, telephone number.
  • Data related to needs and preferences: information provided on buying, renting or investing in real estate, areas of interest, indicative budget or investment ranges, type of property, etc.
  • Data for rental feasibility analysis: indicative information necessary to carry out a preliminary analysis (for example, amount of rent, number of tenants, general profile of the tenant, approximate situation), without requesting documentation at this stage.
  • Message content: any information that the user voluntarily provides in free text fields.
  • Technical and browsing data: IP address, browser type, operating system, pages visited and analytical data, as detailed in the Cookie Policy.

⚠️ Important: do not request or send specially protected data (health, ideology, religion, etc.) or personal documentation through the website forms.

3. How data is obtained

Personal data is collected through:

  • Website forms managed through Fluent Forms.
  • Communications initiated by the user via email, telephone or WhatsApp.
  • Protection and analysis tools such as Google reCAPTCHA and Google Analytics.
  • Cookies and similar technologies (see Cookie Policy).

4. Purpose of processing

Personal data will be processed for the following purposes:

a) Handling queries

Responding to requests made through the contact form or by other means of communication provided on the website.

b) Provision of services and pre-contractual actions

Managing communications necessary to offer or prepare services related to buying, renting, investing in real estate, rental management, feasibility analysis or coordination of associated actions, when the user requests it.

c) Notification lists (rental and investment)

When the user expressly registers:

  • Rental list: notify of availabilities or opportunities that match the indicated preferences.
  • Investment list: communicate real estate investment opportunities that may match the profile provided.

These lists are not a general or advertising newsletter, and are used only for communications related to what has been requested.

d) Preliminary analysis of rental feasibility

Assess, in an indicative way, if a case may fit within the usual criteria of feasibility before renting. This analysis does not imply automatic contracting of any service nor does it guarantee the acceptance of the rental.

e) Security and prevention of misuse

Use verification systems (such as Google reCAPTCHA) to prevent automated submissions, fraud or malicious use of the website.

f) Statistical analysis and improvement of the website

Analyze the use of the website through Google Analytics for statistical purposes and to improve the user experience.

5. Legal basis of processing

The legal basis for the processing of data is:

  • The user’s consent, granted by ticking the corresponding boxes and submitting the forms.
  • The application of pre-contractual measures at the user’s request or the execution of a contract.
  • Compliance with legal obligations, when necessary.
  • Legitimate interest, in the case of website security and statistical analysis, always with the guarantees required by the regulations.

6. Data retention

Personal data will be kept for the time necessary to fulfill the purpose for which it was collected:

  • General queries: for the time necessary for their management and monitoring.
  • Notification lists: as long as the user does not request to unsubscribe or delete it.
  • Analysis of rental feasibility: for the time necessary to assess the case and carry out related communications.
  • Contractual relationship: during the term of the contract and subsequently during the applicable legal periods.

7. Data recipients

In general, the data will not be transferred to third parties unless legally obliged or when necessary for the provision of the service.

The following service providers may have access to the data, as data processors:

  • web hosting and servers,
  • technical maintenance,
  • form tools (Fluent Forms),
  • email services,
  • analysis tools (Google Analytics),
  • security services (Google reCAPTCHA).

In all cases, it is guaranteed that these providers comply with data protection regulations.

8. International data transfers

The use of services such as Google Analytics or Google reCAPTCHA may involve international data transfers. These transfers are carried out with adequate guarantees in accordance with the GDPR, such as standard contractual clauses or other legally предусмотренные mechanisms.

9. User rights

The user can exercise the following rights:

  • Access
  • Rectification
  • Suppression
  • Restriction of processing
  • Opposition
  • Portability

To exercise them, you must send a request to the email info@lucialopezpsi.com, indicating the right you wish to exercise and the information necessary for your identification.

Likewise, the user can file a claim with the Spanish Data Protection Agency (www.aepd.es) if they consider that the processing does not comply with current regulations.

10. Data security

GRUPO REBULE SRL adopts the necessary technical and organizational measures to guarantee the security of personal data and prevent its loss, misuse, unauthorized access or disclosure.

11. Minors

This website is not aimed at minors under 18 years of age. If you are under 18 years of age, you must not provide personal data through the forms.

12. Links to third parties

This website may contain links to third-party websites. GRUPO REBULE SRL is not responsible for the privacy policies of said sites, and it is recommended that you consult them before providing personal data.

13. Changes to the privacy policy

GRUPO REBULE SRL reserves the right to modify this Privacy Policy to adapt it to legislative changes or new functionalities of the website. The modifications will be published on this same page.